1. Introduction

Welcome to Innopeptide (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (https://innopeptide.com), and any related services, sales, marketing, or events.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our site immediately.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products (such as our Peptides for research, beauty, or fitness), or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the choices you make, and may include the following:

    • Personal Identity Information: Name, phone number, email address, billing address, and shipping address.

    • Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor (e.g., Stripe, PayPal), and we do not store sensitive card details on our servers.

    • Business Data: If you are a distributor or franchisee, we may collect business verification documents.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

    • To fulfill and manage your orders: We use your information to fulfill and manage your orders, payments, returns, and exchanges through the website.

    • To deliver products: We share your shipping address and contact details with logistics providers to ensure rapid delivery from our US warehouse.

    • To post testimonials: We may post testimonials on our website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.

    • To send administrative information to you: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

    • To protect our Services: We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).

4. Sharing Your Information with Third Parties

We only share information with the following categories of third parties:

    • Logistics & Shipping Partners: To facilitate the shipping of your orders (e.g., USPS, FedEx, UPS).

    • Payment Processors: To process secure payments.

    • Compliance & Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.

Note: We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps us analyze web traffic and improve your user experience. You can choose to disable cookies through your individual browser options, but this may affect your ability to use certain features of the Site.

7. Your Privacy Rights

Depending on your location (including the United States and Europe), you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the contact information provided below.

8. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, or if you wish to exercise your privacy rights, you may contact us at:

    • Email: support@innopeptide.com

    • Whasapp: +1 (334) 370-3454